Microsoft Power Platform
Power Automate
Automate repetitive business processes and eliminate manual work. We design and implement cloud flows, desktop flows, and robotic process automation (RPA) solutions that reduce errors, improve efficiency, and free your teams to focus on strategic work.
The future of business efficiency
What is Power Automate?
Microsoft Power Automate transforms how your business operates by automating tedious, repetitive tasks across hundreds of apps and services. This versatile and powerful tool enables businesses to reduce the potential for human error and allows your employees to focus on higher-value work. Integrate all of your essential software and data systems with ease, and manage workflows on the go with the Power Automate mobile app.
Seamless connections: Integrate all of your essential software and data systems with ease.
Work from anywhere: Manage workflows on the go with the Power Automate mobile app.
Automation credentials behind every engagement
Business Applications Specialist 
Automation in a Day 
Agent in a Day 
Data & AI on Azure Key capabilities
Cloud Flow Development
Build automated, instant, and scheduled cloud flows that trigger actions across your business applications. We implement reliable automation that integrates with Microsoft 365, Dynamics 365, and hundreds of connectors.
Desktop Flows & RPA
Automate legacy system interactions and complex processes with robotic process automation. Our desktop flows handle UI-based workflows, data extraction, and repetitive tasks that span multiple applications.
Business Process Flows
Standardise and guide your teams through defined processes with visual business process flows. We design workflows that ensure consistency, improve compliance, and enhance process visibility across your organisation.
Approval Workflows
Implement sophisticated approval processes with conditional routing and escalation rules. Our solutions streamline decision-making, ensure accountability, and maintain audit trails for compliance.
System Integration
Connect disparate systems and enable seamless data flow through Power Automate. We architect integration patterns that synchronise data, trigger cross-system actions, and maintain consistency.
Exception Handling
Build resilient automation with comprehensive error handling and retry logic. We design workflows that gracefully handle failures, notify stakeholders, and prevent data inconsistencies.
Proven enterprise delivery
Connectors for apps and services
Error reduction (Forrester research)
Years of combined experience
Typical manual-effort reduction
Typical manual-effort reduction on automated processes
Payback on most automation investments
From discovery to first automation in production
Flows governed under a Power Platform CoE
What can Power Automate do for your business?
Automatically Save Emails and Attachments
Automatically save email attachments to a specified cloud storage or system. This reduces manual effort, ensures important documents are systematically stored, and enhances data accessibility and organisation.
Manage Holiday Requests and Approvals
Streamline the process of managing holiday requests and approvals. Power Automate can automate request routing, notifications, and record-keeping, reducing administrative workload and improving the efficiency of leave management.
Send Reminders for Overdue Tasks
Set up automatic reminders for overdue tasks. This ensures that critical deadlines are met and helps in maintaining project timelines, enhancing overall productivity and accountability within teams.
Billing and Expense Invoice Automation
Automate the processing of billing and expense invoices. Power Automate can trigger workflows for invoice generation, approval, and payment processing, significantly reducing manual errors and speeding up financial operations.
Power BI Alert Email Notifications
Configure Power Automate to send instant email notifications upon triggering of specific Power BI alerts. This ensures real-time awareness of crucial data insights or anomalies, enabling prompt action and decision-making.
Send Notifications for Various Events
Utilise Power Automate to send custom notifications for various events, such as system updates, meeting reminders, or workflow completions. This enhances communication efficiency and ensures relevant stakeholders are always informed.
A proven delivery approach
- 01 Step
Consultation
Our automation specialists complete an in-depth consultation to understand your current business processes and workflows. We identify where automation can have the greatest impact and develop a tailored approach.
- 02 Step
Proposal
A custom automation solution is presented to your team, taking into consideration efficiency, time scale, cost-effectiveness, and your specific project goals.
- 03 Step
Implementation
Our Power Automate developers build and configure automated workflows to upgrade your current business processes, with thorough testing and governance built in from the start.
- 04 Step
Delivery
We train your staff on the new automations and provide hands-on practical experience to ensure a smooth handover. Ongoing support and iteration ensure your automations keep delivering value.
Frequently asked questions
What is Business Process Automation (BPA)?
Business Process Automation is the use of technology to execute recurring business processes – approvals, onboarding, data entry, case management, customer service – with minimal human intervention. Synapx delivers BPA using Microsoft Power Automate, Copilot Studio agents, AI Builder, and Azure Logic Apps, often integrated with existing Microsoft 365, Dynamics 365, and line-of-business systems.
What is the difference between Power Automate cloud flows and desktop flows (RPA)?
Cloud flows run on Microsoft infrastructure and trigger on events or schedules, using connectors to modern APIs. Desktop flows run on a user machine or unattended agent and drive UI-based (RPA) automation for legacy systems that lack APIs. Synapx uses both, often together, to automate end-to-end processes.
What kind of processes do you typically automate?
Finance (invoice approvals, PO processing, reconciliation), HR (onboarding, leave, timesheet reminders), operations (case triage, order management, SLA tracking), customer service (ticket routing, chatbot deflection), and knowledge-worker tasks (document generation, data extraction from PDFs/emails using AI Builder).
How much can Business Process Automation save?
Across our engagements, typical outcomes are 40–80% reduction in manual effort on the automated process, payback within 6–12 months, and measurable error-rate and cycle-time reductions. We baseline metrics before build and measure impact after go-live.
How do you govern Power Automate at scale?
We establish a Power Platform Centre of Excellence covering environment strategy, DLP policies, solution ALM, monitoring with the CoE Starter Kit, and maker enablement – so citizen-developed automations coexist safely with IT-owned mission-critical flows.
Ready to get started?
Let's discuss how we can help your organisation unlock the full potential of your technology.
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